This 1-day course will examine practical conflict resolution techniques and strategies that managers can effectively utilise when managing conflict in the workplace.
An essential course for managers who are expected to work effectively in an ever more demanding business environment. Delegates will explore the different triggers / situations that may create higher than normal levels
This 2 day course is ideal for managers who are asked to complete a variety of different business projects in addition to performing their current role
This 1-day course, delegates will learn the importance of pre-appraisal preparation and explore ways in which they can encourage a two-way conversation with all appraisees.
This 2 day course is designed for managers who want to learn the core skills required to become a good workplace mentor. Done well, mentoring is a highly effective method of people development.