This 2 day course is ideal for managers who are asked to complete a variety of different business projects in addition to performing their current role
This 1-day course, delegates will learn the importance of pre-appraisal preparation and explore ways in which they can encourage a two-way conversation with all appraisees.
This 1-day course will examine practical conflict resolution techniques and strategies that managers can effectively utilise when managing conflict in the workplace. Delegates will develop the confidence to deal with a variety of difficult situations through employing an objective approach and effective communication skills.
This course is aimed at managers who want to manage and motivate their team in order to get the best out of them. Delegates will learn about the importance of managing team dynamics, providing clear performance objectives and ensuring that performance can be effectively measured and
This 2-day course will fully explore the role of a Team Leader / Supervisor and how effective people management skills can get the best out of those who report to them. Delegates will learn the importance of providing their team with good communication, effective delegation, clear objectives and constructive performance feedback