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Effective Team Meetings: Short Course

Effective Team Meetings: Short Course

This course is ideal for employees who want to develop the key skills required to facilitate a broad range of different group discussions and business meetings. We will explore in detail the communication skills required to successfully run, manage and lead a group discussion.

Handling Difficult Conversations/Situations: Short Course

Handling Difficult Conversations/Situations: Short Course

This 1 day course, managers will learn how to manage themselves and the difficult situations and people that they encounter at work. Delegates will develop the confidence to take a proactive approach and understand the behaviours of others and how to respond appropriately whilst maintaining a professional working relationship.

Developing Resilience: Short Course

Developing Resilience: Short Course

An essential course for managers who are expected to work effectively in an ever more demanding business environment. Delegates will explore the different triggers / situations that may create higher than normal levels