This 1-day course will examine practical conflict resolution techniques and strategies that managers can effectively utilise when managing conflict in the workplace.

This 1-day course, delegates will learn the importance of pre-appraisal preparation and explore ways in which they can encourage a two-way conversation with all appraisees.

This 2 day course is ideal for managers who are asked to complete a variety of different business projects in addition to performing their current role

This 2-day course will fully explore the role of a Team Leader / Supervisor and how effective people management skills can get the best out of those who report to them. Delegates will learn the importance of providing their team with good communication, effective delegation, clear objectives and constructive performance feedback

This 1 day course, managers will learn how to manage themselves and the difficult situations and people that they encounter at work. Delegates will develop the confidence to take a proactive approach and understand the behaviours of others and how to respond appropriately whilst maintaining a professional working relationship.

This course is ideal for employees who want to develop the key skills required to facilitate a broad range of different group discussions and business meetings. We will explore in detail the communication skills required to successfully run, manage and lead a group discussion.

This course is ideal for employees who want to develop the key skills required to facilitate a broad range of different group discussions and business meetings. We will explore in detail the communication skills required to successfully run, manage and lead a group discussion.

Start your business career with the Business Administrator Apprenticeship ST0070.

A days introductory course for programmers with some Python experience to learn how to apply this powerful technology to data analysis ...

Begin your career as a professional software tester with our apprenticeship training, working in partnership with your new employer as we deliver content based on the ST0129 standard ...

Begin your career as a professional software developer with our apprenticeship training, working in partnership with your new employer as we deliver content based on the ST0116 standard ...

Kickstart your career as a Software Developer with our immersive 10 week bootcamp. This will equip you with the knowledge and skills required to start your career...

This 20-month apprenticeship programme is designed for an operations/dept manager and is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.

An Agile user story is a concise, informal description of a feature, function, or piece of functionality from an end user's perspective. It is a fundamental component of Agile software development methodologies, such as Scrum and Kanban, that focus on iterative and incremental development. User stories help agile teams understand and prioritize work from the user's point of view and ensure that the delivered software aligns with user needs and expectations.

Cybersecurity, often referred to as information security or computer security, is the practice of protecting computer systems, networks, devices, and data from theft, damage, unauthorized access, disruption, or any form of cyberthreat. It encompasses a wide range of strategies, technologies, practices, and measures designed to safeguard digital assets and maintain the confidentiality, integrity, and availability of information in the digital realm.

PowerShell is a task automation and configuration management framework from Microsoft. It is both a command-line shell and a scripting language designed primarily for system administrators and IT professionals to simplify and automate administrative tasks in the Windows operating system and various Microsoft products. PowerShell provides powerful tools for managing and configuring Windows systems and services

A foundational course in software programming techniques and agile project management methods.

During this 1 day course you will learn the theory of teaching and training practices and have the opportunity to implement these theories through engaging activities with one of our experienced S&A coaches.

This course is suitable for those who are currently coaching and mentoring teams as well as those aspiring to coach and mentor teams in the future

This 1 day course outlines the ISO9001 guidelines

This 15-month apprenticeship programme is designed for team leader/supervisors and is a first-line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

Train yourself, or your employees, in dozens of techniques and methodologies required of a great Business Analyst.

This 21-month Senior Leader programme Senior is a key component for all business models where there’s a workforce to lead, manage and support. The broad purpose of the occupation is to provide clear, inclusive and strategic leadership and direction relating to their area of responsibility within an organisation.

A Sales Executive is a sales person working in either the Business to Business or Business to Consumer markets with responsibility to sell a specific product line or service.

Leadership is about treating people and groups fairly based on their unique characteristics, rather than acting on biases derived from stereotypes. This 1-day course will explore the benefits of working with diverse groups to develop modern, smarter, forward thinking ideas that drive the business forward.

This course is for managers who have been entrusted with driving and leading the organisation forward in a busy and competitive business environment. Delegates will explore in depth the skills and behaviours required to lead, inspire and empower others to deliver consistently high levels of performance.

This 1-day course introduces managers to a range of change management practices, tools and techniques to ensure that change is successfully implemented and embedded. Delegates will learn the importance of translating strategic change into operational objectives for their teams.

This 2-day course is ideal for those currently in a management position and who want to learn how managing and leading effectively can draw the best out of others. Delegates will learn the importance of leading by example and empowering others to take more responsibility which in turn will lead to a motivated and engaged team.

Managers who are more mindful have higher levels of emotional intelligence, better working relationships and lower levels of stress. Mindfulness is a powerful technique that can help managers at all levels across an organisation in any sector.