+44 (0) 204 551 1997

î‚Š

Log in

Handling Difficult Conversations/Situations: Short Course

Handling Difficult Conversations/Situations: Short Course

This 1 day course, managers will learn how to manage themselves and the difficult situations and people that they encounter at work. Delegates will develop the confidence to take a proactive approach and understand the behaviours of others and how to respond appropriately whilst maintaining a professional working relationship.

Developing Resilience: Short Course

Developing Resilience: Short Course

An essential course for managers who are expected to work effectively in an ever more demanding business environment. Delegates will explore the different triggers / situations that may create higher than normal levels