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This 1-day course will examine practical conflict resolution techniques and strategies that managers can effectively utilise when managing conflict in the workplace. Delegates will develop the confidence to deal with a variety of difficult situations through employing an objective approach and effective communication skills.
This 2 day course is for managers who want to grow and
develop their team by offering workplace coaching and development support. Delegates will gain the confidence to provide clear direction, display excellent communication skills and be able to offer constructive feedback focused on performance improvement
This course is aimed at managers who want to manage and motivate their team in order to get the best out of them. Delegates will learn about the importance of managing team dynamics, providing clear performance objectives and ensuring that performance can be effectively measured and
This 2-day course will fully explore the role of a Team Leader / Supervisor and how effective people management skills can get the best out of those who report to them. Delegates will learn the importance of providing their team with good communication, effective delegation, clear objectives and constructive performance feedback
Managers who are more mindful have higher levels of emotional intelligence, better working relationships and lower levels of stress.
Mindfulness is a powerful technique that can help managers at all levels across an organisation in any sector.