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L3 Facilities Management Supervisor Apprenticeship


Facilities Management impacts on the vast majority of individuals and organisations across the UK and adds value through a highly skilled workforce creating efficiencies in service delivery and implementation.

It encompasses multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace.

Effective Facilities Management, combining resources and activities, is vital to the success of any organisation. At a corporate level, it contributes to the delivery of strategic and operational objectives. On a day-to-day level, effective Facilities Management provides a safe and efficient working environment, which is essential to the performance of any business – whatever its size and scope.



Funding Band: £4,000 

If you are a levy paying employer, you can use your levy funds for this programme. If you are an SME and don’t pay into the government levy, then you can get funding of at least 95% for this programme.

Course Description

Within this fast growing professional discipline, facilities managers have extensive responsibilities for providing, maintaining and developing myriad services. These range from property strategy, space management and communications infrastructure to building maintenance, administration and contract management.

This apprenticeship prepares an individual for managing a facilities management service, or a group of services, which can be labelled as ‘hard’ (estate/building management) or soft (catering/cleaning/administration/security). All apprentices will be required to supervise others; to understand the contractual requirements and service delivery targets between their employing organisation and the client/customer in order to achieve service targets. The apprentice will have to provide customer service skills and be proactive in finding solutions to problems.

An employee in this occupation will be responsible for fulfilling the duties listed below in compliance with legislation and organisational policies and procedures. 

Curriculum contains modules and themes such as:

  • Facilities management
  • Developing relationships
  • Delegation
  • Risk assessment plans
  • Health and safety
  • Finance and costs in the workplace

Duration / Delivery Model

12 – 15 Months

The Facilities Management Supervisor L3 apprenticeship programme can be delivered face to face via workshops, webinars, one to one monthly coaching or it can be delivered using a complete blended solution.
We’ll design and deliver the programme around what works best for you and in the format that is right for you.

Alternatively, to suit employers S&A Academy cater for large levy organisations and SMEs to design and create bespoke content and delivery with a collective group of individuals from the same organisation. This apprenticeship is  suited for employees up-skilling whilst doing their existing roles or newly recruited facilities supervisor.

End Point Assessment (EPA)

  • Knowledge test
  • Competency based interview to assess knowledge, skills and behaviours